Bp pulse pledge to charge up its customer experience

Bp pulse pledge to charge up its customer experience

… while Citroën goes the extra mile to keep a customer

In June, I featured the case of WK from North Yorkshire, who had been waiting for more than two months for bp pulse to come and install a charging point at her home to enable her to start using her new Renault Zoe electric car. The charger’s installation had been part of the car’s purchase price.

I got the matter resolved, and noted at the time that this was the first complaint we had received about the firm, previously called Chargemaster before its BP takeover.

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