Virgin Media’s recycling promise gets zero marks

Virgin Media’s recycling promise gets zero marks

I needed to dispose of au unused set-top box and it told me to put it in the bin

Last year I upgraded my Virgin Media TV package, and, as result, ended up with two set-top boxes I needed to dispose of.

One, sent in error, was new and unused. Despite my repeated attempts, Virgin refuses to take them back. Its website advises customers to take boxes to a local recycling facility, but my local council is not listed as one that accepts this kind of waste.

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